Thank you for reporting this incident to us. Due to our Privacy Policy we
are unable to enclose any subscriber information or details of any actions
taken. As one of Canada's largest ISP's, Look Communications (formerly
Internet Direct) has a strict anti-SPAM policy. Use of our network, servers
or any other service provided by Look Communications to send unsolicited
bulk email (or Virus infected Email) constitutes infringement of the Terms
and Conditions that apply to all of our subscribers. These Terms and
Conditions may be viewed on our website at:
http://www.look.ca/e/legal/abuse.htm

Our abusive user has been identified and we have taken appropriate measures
to ensure that unsolicited email can no longer originate from the offending
account.

We appreciate any notification of abuse issues originating from our network
and ask that Internet users continue to report these incidents to us. Please
do not hesitate to contact us by telephone at 1-800-356-LOOK (5665) or by
email to abuse@look.ca if you need any additional information or
clarification of any of Look Communication's acceptable use policies.

Regards,

Daniel
 
NMC Technician
Look Security & Abuse Admin
LOOK COMMUNICATIONS INC